Business help · Optional, paid
Want it built for you?
Everything in our tutorials and classes is free and complete. Some businesses would rather have it connected to their real inbox, forms and systems, set up for their team, and looked after. That's what our paid help is for. You don't need to have taken a class first.
Three ways we can help
1. Fixed-scope implementation
We build one workflow for your business, for example website and email enquiries landing in one tracker with an owner and a follow-up date, and AI-drafted replies waiting for a person to approve them.
- Included: a written scope, the build, testing against examples we agree with you, documentation, and a handover session.
- Not included: ongoing support after handover (that's separate), and new features beyond the agreed scope.
- Price: a fixed quote before any work starts. No surprise invoices.
2. Private team training
A practical session for your team built around one family of tasks you actually do, like enquiries, reporting or documents, using your tools and made-up or safely redacted examples.
- Included: a short needs check beforehand, hands-on exercises, reusable materials, and an action sheet afterwards.
- Not included: installing software, or any claim that attending makes you "AI Act compliant". There's no such certificate.
- Price: quoted for your team.
3. Ongoing support, after a build
A small monthly allowance of time to keep workflows we've built for you running, and to make small improvements.
- Included: scheduled checks, fixing things that break, and a small, agreed amount of improvement time each month.
- Not included: unlimited work, out-of-hours or emergency cover, major new builds, or third-party subscription costs.
- Before any extra work: we stop, tell you the cost and only go ahead once you agree.
When it's worth paying for
- You've done the tutorial and the manual version works, but copying enquiries in by hand has become the problem.
- Several people, inboxes or systems are involved, and permissions matter.
- It has to keep working reliably when you're busy, and someone needs to notice when it doesn't.
If none of those apply, stick with the free version. We'd rather you did.
What we won't do
- Automate decisions that should stay with a person, such as credit, employment, health, legal or safety decisions.
- Send messages to your customers without a person approving them, unless you've decided that's right for a specific, low-risk message.
- Claim time savings or results we haven't measured with you.
Ask us
Email hello@theacademy.ie with a couple of sentences about the job you'd like help with. Please don't send customer data or passwords. We'll reply within two working days, and asking doesn't commit you to anything.